Placing an order at Tavaray is a straightforward process: browse our website, select your desired motorcycle parts, review your cart, provide shipping and payment information, confirm your order, and await your high-quality products with the assurance that our customer support team is ready to assist with any questions or concerns. Thank you for choosing Tavaray for your motorcycle part needs, and we look forward to serving you on your riding journey.
At Tavaray, we offer a variety of convenient payment methods to cater to our customers' preferences. You can make your purchase using major credit and debit cards, including Visa, MasterCard, American Express, Paypal,and Discover, as well as secure payment options like PayPal. We prioritize your convenience and security throughout the checkout process, ensuring a smooth and reliable payment experience.
Yes, at Tavaray, we take the security of your personal information seriously. We employ robust security measures to safeguard your data, including encryption and industry-standard security protocols. We do not share your information with third parties, and we maintain strict privacy policies to protect your personal details. Your security and privacy are of utmost importance to us, and you can shop with confidence knowing that your personal information is well-protected.
Our return policy at Tavaray is designed to ensure your satisfaction. If you receive a product that is damaged or faulty, we offer a straightforward return process. Please contact our Customer Support team at support@tavaray.com within 30 days of receiving your order to initiate a return. We will guide you through the process, which typically involves providing details and images for verification. Once the fault is confirmed, you can choose between a repair or a replacement of the faulty product. Please ensure that the product is in its original condition and packaging. Note that we do not accept returns for reasons other than product faults. Thank you for choosing Tavaray, and we are committed to addressing any issues promptly to ensure your satisfaction.
Our shipping costs and delivery times at Tavaray vary depending on your location and the specific products you order. For orders with a total value of $49 or above, we offer standard shipping, which typically takes 7 business days for delivery from the date of order processing. Shipping costs may apply to orders below $49, and these costs will be calculated during the checkout process.
Yes, we offer international shipping at Tavaray. We're committed to serving customers around the world. While we primarily focus on providing high-quality motorcycle parts to our local and international customers, please note that additional shipping fees may apply for international orders. The specific costs and delivery times for international shipping will be provided during the checkout process on our website, allowing you to make an informed decision about your purchase. If you have any questions or need further assistance regarding international shipping, please don't hesitate to reach out to our Customer Support team at support@tavaray.com, and we'll be happy to help you with your order. Thank you for considering Tavaray for your motorcycle part needs, no matter where you are in the world.
Yes, Tavaray is proud to stand by the quality and performance of our products. We offer a comprehensive 2-year warranty on all our motorcycle parts. This warranty covers defects in materials and workmanship that may occur during normal use of our products. In the event that you encounter such issues with an item you've purchased from Tavaray, we are here to assist you. If you have further questions or need to initiate a warranty claim, please contact our Customer Support team at support@tavaray.com. Your satisfaction and confidence in our products are of great importance to us, and our warranty is a testament to our commitment to quality and customer service.
We regularly offer promotions and discounts to provide added value to our customers. To stay updated on our current promotions and discounts, please visit our website at www.tavaray.com and check our "Promotions" or "Deals" section. Additionally, you can subscribe to our newsletter or follow us on social media to receive notifications about special offers, sales, and exclusive deals. We aim to make your shopping experience with Tavaray even more rewarding, and we appreciate your loyalty and interest in our products.