At Tavaray, we understand that receiving your motorcycle parts in a timely and efficient manner is crucial. We are committed to providing a hassle-free and dependable shipping experience for our customers. Here's what you can expect from our shipping policy:
1. Shipping Time:
- We offer worldwide shipping for all our customers.
- Orders with a total value of $49 or above are eligible for our standard shipping option.
- Our standard shipping typically takes 7 business days for delivery from the date the order is processed.
2. Order Processing:
- Please allow 1-2 business days for us to process your order before it is shipped.
- You will receive an email confirmation with tracking information once your order has been dispatched.
3. Shipping Costs:
- For orders with a total value below $49, shipping costs may apply. These costs will be calculated during the checkout process.
4. International Shipping:
- For international orders, additional shipping fees may apply depending on the destination and customs regulations. These fees will be displayed at checkout.
5. Tracking Your Order:
- You can track the status of your order using the provided tracking information in your confirmation email.
- Please note that tracking information may take some time to become available.
6. Delays and Customs:
- We do our best to ensure timely delivery. However, shipping times may vary depending on customs procedures and local postal services.
- Tavaray is not responsible for any delays due to customs or unforeseen circumstances beyond our control.
7. Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid delivery issues. Tavaray is not responsible for items lost due to incorrect shipping information.
8. Multiple Items:
- If you order multiple items, they may be shipped separately to expedite delivery or due to stock availability. You will be notified if this is the case.
9. Returns and Exchanges:
- For information regarding returns and exchanges, please refer to our Return Policy.
Tavaray is dedicated to providing top-quality motorcycle parts and an exceptional shopping experience. If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our Customer Support team at support@tavaray.com.
Thank you for choosing Tavaray for your motorcycle part needs. We look forward to serving you and getting you back on the road with the parts you love.